Bill Gates Customers Quotations

Who decides what's in Windows? The customers who buy it.

Customer service will become the primary value added function of every business.

Learn from your unhappy customers.

Today's realignment optimizes Microsoft's ability to take advantage of the business and technical opportunities we see as customers rapidly adopt the Internet and intranets into their daily lives,

We are embarking on the richest series of product releases in our company's 30-year history. Beyond the opportunities this presents for our customers and partners, these new live offerings represent an incredibly powerful way of enabling customers to more quickly access and benefit from the innovations being developed by our product teams.

These new offerings demonstrate how software is evolving through the power of services in ways that enable more dynamic and relevant experiences for people. Our goal is to make Windows, Office and Xbox further come alive for our customers at work, home and play.

As a leader in the computing industry, Microsoft has a responsibility to help its customers address these concerns, so they no longer have to choose between security and usability. This is a long-term effort.