So many people would like to have guidance from God because obviously, if you have a word from God, it's the best possible thing. But they don't relate that to life as a whole. Often they want guidance as a way of opting out of the responsibility of making decisions.
Now, of course, you have guidance devices and all sorts of things. The soul would be more like the way this is all hooked together, a system of coordination.
Hearing God is about the very specific issue of what it means to live with guidance in our life.