Kurt Barnard Granted Quotations

A terrible problem for retailers is that most stores are evoking yawns from consumers, instead of excitement. Retailers just can't keep making the mistake of taking customers for granted by selling ho-hum kind of merchandise. Consumers are looking for unusual and exciting products and they're not finding them.

These two companies gave a must-have lesson for all retailers, Sharper Image combed the globe for unusual and exciting products that weren't run-off-the-mill ... Retailers made the mistake of taking customers for granted and the payoff came two weeks ago in much weaker Christmas sales because of ho-hum kind of merchandise.

These two companies gave a must-have lesson for all retailers, ... Sharper Image combed the globe for unusual and exciting products that weren't run-off-the-mill ... Retailers made the mistake of taking customers for granted and the payoff came two weeks ago in much weaker Christmas sales because of ho-hum kind of merchandise.

Sharper Image products also evoke the desire in customers to buy them. Granted that a $1,800 massage chair may not appeal to someone who just lost their job, but one reason that these kinds of high-end gadgets are in demand is exactly because some people want to pamper themselves and take their mind away from that kind of reality.