Airports - they're not my idea of fun at all. Some of the...

Airports - they're not my idea of fun at all. Some of the staff are lovely, but you do always get one or two that seem to forget that it's actually costing you a lot of money to be there and be insulted by their surliness. Times have obviously changed and we need to get used to being more strictly vetted, but they could be more pleasant about it. A smile wouldn't go amiss.