The shortage of IT workers has changed the nature of the...

The shortage of IT workers has changed the nature of the position of HR (human resources) director, for one, because employee retention has become almost an overwhelming issue, ... Companies might have seen a 10-to-12 percent turnover rate a few years ago, if lucky -- the turnover rate is now more like 20 percent plus. People are stealing employees from one another left and right, and employee loyalty, frankly, runs only as deep as what the company can offer.