It must be a source of great chagrin to those in charge to...

It must be a source of great chagrin to those in charge to think of so many people being able to stick a stamp on a letter and drop it in a mail box without any trouble or suffering at all. They are probably working on a system this very minute, trying to devise some way in which the public can be made to fill out a blank, stand in line, consult some underling who will refer him to a superior, and then be made to black up with burned cork before they can mail a letter.