Bruce Harris Quotations
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Complaints And Complaining Quotes
We received some complaints, especially from our monthly rental customers, some who thought we were just trying to bump up the price, ... After we explained that the tax was passed by the city council and we had nothing to do with it, nor do we make any money from it, they understood.
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Affects Quotes
We haven't lost any customers because it's a tax that affects all rental businesses in the city, so it wouldn't help for customers to rent from another store in town. We're all in the same boat, ... It's just like the rising cost of gasoline. It's a cost that we have to pass along to our customers and they understand that. They don't like it, but they understand we're doing what we have to do.