Carolyn Russellis a retired Canadian professional female squash player. She reached a career-high world ranking of World No. 40 in March 2007 after having joined the Women's International Squash Players Associationin 2001... (wikipedia)
She basically deals with the nuts and bolts of the business. She orders documentation and (works on) the Web site with the help of a Web designer.
You hear about all kinds of things that go on; you turn on the TV, hear a patient has been murdered or robbed. I think a background check and registry is a very good idea.