Charles Ardai Quotations

We decided our goal was to shift from pure pursuit of market share to pursuit of profitability,

I'd be proud to say it in a chat room, to the Wall Street Journal , on the cover of your magazine, that hey, these are abusive users, and we have to do something about it. This isn't a charity. We have to run a business.

One guy used up 572 hours in September, ... If you bring a bunch of 500-pound guys into an all-you-can-eat buffet and they devour everything, there's a point at which the management has to come over and say, 'Enough's enough!'

With the addition of Web access to our free package of basic services and the planned acceleration of our highly successful subscriber acquisition program, we hope to be providing Web access to more individuals than any ISP or online service other than America Online before too much longer.

We published six books in our first year, we're publishing nine this year, and we're scheduled to publish 12 in 2006,