It was an overload of the communication system. It looks like it was precipitated by the large amount of communications that accompany such incidents.
Because fewer trains will be able to travel per hour, customers will experience crowding and delays.
From a customer information standpoint, it is indeed a landmark.
What makes them so valuable is their familiarity with our system, ... a specialized location.
There was no communication for less than 60 seconds. Jay Street took over in less than a minute.
We are moving back to Jay Street until this problem is worked out.
To the customer, it means absolutely nothing. These are teething pains. ... This had nothing to do with the safety and security systems in our subways.
We're still assessing our options, what we're going to do and when we're going to do it. As of now, there's no date for restoring the conductors. An appeal is being considered.
We're looking forward to the new technology. We will get this control center back.
With 22 train yards and 19 bus depots, it would be extremely difficult to pinpoint exactly which services will be up and running first.
