Harvey Mackay Quotations | Page 2

By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.

Many people may listen, but few people actually hear.

If you believe, as I do, that your employees truly are your most valuable asset, you will do whatever you can to help them do their jobs as well as possible.

You do not get what you want. You get what you negotiate.

You don't need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.

Good intentions aren't enough. People have good intentions when they set a goal to do something, but then they miss a deadline or other milestone.

I have ten marathons under my belt, including four New York races and one Boston.

I've learned that people will seldom let you down if they understand that your destiny is in their hands, and vice versa.

Like it or not, life is a series of competitions...

In a litigation-happy society, clear agreements often prevent small disagreements from becoming big ones.