You can tell a lot by someone's body language.
You get to know them, and all about their family, their aches and pains. Sometimes you laugh with them, sometimes you cry with them.
I never take anything personally. If they don't respond, I figure it's because of what's going on in their own life; they're preoccupied. I just try to help them with what I can.
It really gets your blood going in the morning.
