Linton Johnson Quotations

We're apologizing. We screwed up. In a rush to do the right thing, we messed up.

Keeping our riders loyal and happy pays dividends.

I think people are finding that BART is simply more economical than driving. When you consider that BART costs 20 cents per mile compared with driving for 69 cents per mile, you realize that BART is definitely the best buy in getting around the Bay Area.

We plan to have the new generation of software and backup software installed by the end of the summer.

We're not in the business of censorship. It is not up to a government official to determine whose opinion is right and whose is wrong.

The problem in this case was that it was so close to the track, the smoke would have gotten in the way of passengers and trains.

We had some folks who have a long record of installing (software) components correctly and are proud of having very few problems. When they had two, they wanted to get them fixed as soon as possible. It was a rush to do the right thing.

The bottom line is we shouldn't have worked on it (during service hours). We shouldn't have been working on it while trains were running.

It only affected three stations. The rest of the system was fine. It was pretty confined, fortunately.

The network switch was not supposed to get overloaded. It is not supposed to crash. But we shouldn't have been working on (the computer system) while trains were running.

In the past, we had to provide more and longer trains for that key period of time. Now, any train going to the city can drop people off for the speeches.