Michael Cusumano Quotations

The problem is it's just created a much too big of an organization, much too difficult to manage, much too slow, so it's not an organization.

I think they would be a better company if they fired half the employees.

I do not believe the Windows group as it currently stands and behaves in the last several years is really under his management he's not the kind of person to tolerate this chaos and complexity.

This strategy of integrated innovation has just caused the whole company to go into gridlock,

Ray Ozzie is someone with a tremendous technical reputation and an outsider, who Bill Gates trusts, and he's come in and said things have to change.

But this doesn't seem to do anything to address the core Windows problem: Windows is too big and too complex.

I'd like to see them build a new operating system from the ground up that's much simpler and smaller.

They did the right thing in deciding that the Longhorn code was a tangled, hopeless mess, and starting over. But Vista is still an enormous, complex structure.

Microsoft faces a huge bottleneck problem. Microsoft has to change. There's no doubt about it. But who knows how far and how deep this will go.

Three years from now or two years from now, there's still going to be the same mess. It's still too big, too complicated, too many people. Until they solve that fundamental problem, the best managers in the world are still not going to get Windows to ship on time.