Michael Hammer Quotations

There is a sense that business is a zero-sum game, that if companies are making a lot of money, it must be coming out of someone else's pocket.

The only curse left is the little goat on the North Side,

We have seen this before. There has to be action that follows this, ... There is always a caveat or detail or it is conditional upon something else.

The techniques you and your organization have aren't limited to the computer utility, ... 'If they don't know what they want, I can't write the spec.'

This is unusual for them. They're the gas company. They like to slam-dunk things.

A successful career will no longer be about promotion. It will be about mastery.