Norman Black Quotations

We're getting very frustrated because the Teamsters have been dragging their feet and stalling these talks,

We believe we followed every state regulation and rule interpretation and application at the time we were exiting the insurance business.

We have no problem with picketers. We do have a problem when they decide to block vehicles going in and out of our plants.

Going up against La Salle is like an exam we have to pass. We'll study hard and be prepared on Sunday.

I think this is the first time I saw my big men have the legs to run up and down the floor. JC (Intal) and Doug (Kramer) showed that tonight.

Our fate is in our own hands so it was just a matter of getting our act together. It was a big win for us but on Thursday, it's going to be a different ballgame.

It does not automatically mean that every place a Menlo plane landed we will not land at. The decisions about the new network are still being made.

We provided masks and gloves to staff and constantly updated them on the location of new cases.

We're a key enabler of e-commerce. But we've never suggested to anyone that you should look at UPS the way you would a dot.com start-up. We are a 92-year old, the largest in the world in its business. On a percentage basis, if you're looking for quarter-to-quarter triple-digit jumps in volume, you're not going to see it.

We had to make sure that construction stayed on schedule. Our current plan is to use the month of June to slowly transition freight operations to Louisville and other facilities.

We had a nice streak going but we lost our focus a little bit.

We are making a very substantial proposal here that we think the union members would applaud,

We don't want to hold onto the building. We want to sell it.

We see this as something that threatens the image ... of the Olympics. I think that is the way most sponsors feel.

We seemed to have lost our focus a little bit. And it showed in our game against UST. But I'm not going to be making any excuses. We just seem to be in sync. We committed too many turnovers.

We have done a tremendous amount of due diligence. We do not believe today's stock price at Fritz reflects the value of the company when integrated with UPS. We also believe while the company has gone through some difficult times, it has been solving the problems in exactly the right way.

You're almost like a hired gun. You better get the win, and if you don't win, you better get your numbers.

As we're talking today we haven't seen any diversions, but we're getting near to that point where the risk is much greater. As you get closer to July, you'll have customers who remember what happened five years ago who were stranded without service making other arrangements.

It's a brand new ball game. All the marbles are out there on the table and anybody can win.

It's going to be tough, there's no question. It's good going into the game that we've beaten them, but we have to play much better than we did (against La Salle) to beat UE.

It's an exam we haven't been able to pass in the UAAP,

Its an exam we havent been able to pass,

Against La Salle, I expect a pressing type of game and a full-court running game. They're going to press us from minute one to the 40th minute and we just have to be ready to get into a fast-paced game with them.

In the beginning of the year, the goal was to reach the Final Four and we accomplished that. We had a chance to come in second but we let that one go.