Patricia Johnson Quotations
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Area Quotes
Initially, Salute Our Services was ... very focused on what I thought were the communication needs of spouses like me. Shortly after getting involved in this area of supporting deployed soldiers and their families, I realized that the kids were carrying an enormous burden and were ill-equipped to handle it.
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Access Quotes
In the face of the Federated/May merger and the 1,000-store chain it creates, Nordstrom has gone increasingly the other way -- more towards the personal shopping and the customization of the experience. It is very astute -- they have recognized that bigger isn't better, and are instead giving customers control over how they access the merchandise.