Peg Klieforth Quotations

No day is the same and that is the excitement of it for me. There is never really any time which is boring.

Retail is here to stay, even with the opportunity to shop online. The retail environment is certainly a fast-paced, changing environment. I know in our company, it offers a very solid career path, both within the community you are currently living in, and opportunities to relocate. It is just a neat field to get into and I think it is competitively salaried.

You also have to ensure that your store has recovered from the night before, such as making sure the fitting rooms have been cleaned out, and then you're ready to open your doors. I also need to make sure the customers flow through the building and that they are being serviced as best as our associates can do.

What's exciting is that in our company, there are many options for career development even from the general manager level. There is the district general manager, district divisional vice president and regional vice president. Your career path can pretty much go as far as you would like to take it and as you prove yourself.

Customer service is probably our number one goal. We strive for 100 percent customer satisfaction with everyone who comes in and out of our building.

I'm delighted to be back in Green Bay. The development and growth of this area is phenomenal and represents huge potential business opportunities. The mall is one of the best malls I have done business in. The people and the community make it good to be home.

I love the contact with the public. I like the challenges of the business climate, the ups, the downs, the ability to have an impact on what the consumer wants and what they ultimately buy and the contribution that we make to whichever community we do business in.