Sam Palmisano Quotations

We're seeing people planning for next year around the world to begin to take up spending in IT, ... We haven't seen that in the past couple of years. That's modest growth, but still, it's better than people reducing their spending.

IBM had a good quarter. It showed the strength of our business model across hardware, software and services.

We are beginning to see signs that the economy has stabilized. As we look to 2004, more customers are expected to increase their investments in information technology, ... it is too early to say that a rebound is at hand.

I've been here for 33 years. I understand. This was a very, very hard thing for me to do personally.

Dell is outperforming us. We're doing better than Compaq, but we're hanging in there. We're trying to make sure in this business we're not losing a lot of money. It's not hurting us economically, it's not impacting our earnings per share, but we're not doing what Dell is doing in the industry.

They see the world the way we see the world.

Clearly we are suffering from hyper-growth, over-investment and expansion of the dot-com bubble,

You can see the competitive reaction quite honestly as an endorsement of the IBM strategy.