Teresa Owens Quotations

The online and network services units work well together, so online customers taking away from corporate customers isn't an issue. We continually watch our network to ensure there is enough (capacity).

We watched the fallout some of the national providers went through. We may not experience that problem since we own our own network, but we also determined a price under $20 a month wouldn't be profitable. We had to come up with a price point that would work and still allow profit.

We're testing several factors. One is profitability and another is what members think is a fair price for the content and access we provide. Neither is set in stone and the price may end up being a midpoint.

This is a request we have noticed and we're testing it to see how it works out.