Terry Steed Quotations
Terry Steed Quotes about:
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Call Quotes
If any officer out in the field encounters a Hispanic or a German and they can't understand each other, they take the cell phone and call dispatch and say they need the Language Line. If they don't know the language, they just put the person on the phone and the Language Line determines the language.
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Continuity Quotes
The FEMA people we first encountered (after Katrina) were not experienced people. And just as you got started with one, two weeks later another would come to replace them. They need to leave their people in place, and those folks need to have real training and experience so we can have some continuity working with them.