Ron Kaufman Way Quotations

There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.

You cannot change what has already happened. You can always change the way you respond.

Be the exception to the rule. It's the surest way to become exceptional.

The only way to go further than you've been is to take an extra step.

There's no such thing as the very best. If you're doing your best, it's only because you haven't yet found a way to do better.