Steve Riggio Quotations

We are pleased with the earnings growth of our retail business and look forward to an even better year in 2002,

We are pleased with our third-quarter results, and we are confident that our significant sales growth and continued market share gains in the online book market are further evidence that Barnes & Noble.com is the destination of choice for more and more book buyers on the Web.

We are pleased with our first-quarter results, and we believe our growth in sales and market share is clear validation of the importance of e-commerce in the bookselling industry, ... We continue to achieve these gains with a minimum of promotional offers, such as free shipping, and no off-line advertising.

give the retailer a chance to capture a big share of the market quickly.

Harry Potter and the Half-Blood Prince will be the best selling pre-order book in publishing history.

While we regret the impact of this consolidation in human terms, we believe it is necessary in order to bring the expense base of the company down.

The quality of print (has been) generally very poor. It's hard on the eyes, hard on the nerves.

The excitement generated by 'Harry Potter and the Half-Blood Prince' boosted our traffic both in stores and online.

The publishers are going to join this revolution, ... They're not going to be able to stop it.

We are very pleased with our first-quarter results. As important, our strong balance sheet puts us in an excellent position to build our e-commerce capability on every front.

You're going to have all types of entrepreneurs enter into the marketplace because these two giants have fired the starting gun,

Third-quarter sales met expectations, benefiting from a strong hardcover release schedule in October. If our sales trend continues, we are optimistic that the company will be able to deliver its fourth-quarter results as planned.

This investment is about giving authors with small voices the loudspeakers they need to get their works published and distributed throughout the world,

As with the rest of the sector, sales growth will not meet the numbers we originally expected, but it will still be healthy,

In an environment where the flattening of e-commerce sales is being widely reported, especially in the book industry, our sales continue to grow, which is a clear indication that e-commerce is an important component of the bookselling retail marketplace,

The economics of online retailing are very different from those of store retailing -- online customers complete their own transactions and therefore, not only expect to receive, but are entitled to receive direct-from-warehouse pricing,