Jim Sargent Services Quotations

We've worked with our marketing teams to design the information for our partners' salespeople around why a customer needs services and what roles, responsibilities and resources they are going to need for the deployments.

Over the past couple of years, our consulting group was really targeted to increase revenue, but we really couldn't differentiate our service from a partner service. It was just very competitive. We've made the decision as a company to have the business model of our services business be a cost-recovery business and to have our primary targets not about increasing revenue or margin.

Delivering a fully-aligned, fee-based services organization that is designed for partner development, as well as end-user quality and satisfaction, is the next evolution in meeting channel expectations. Security technologies are complex, and there is a growing services market that partners can target to accelerate revenues and profits. McAfee is committed to driving more revenue opportunities to its partners, and a complementary services strategy is a key component in ensuring their growth and profitability.

We're working on strategy services, planning services, the design of infrastructure, security management system implementation services is really what we focus on today.