Kristen Kinley Quotations

When we have seen the fire reports increasing, we have recalled those vehicles and replaced those switches. Ford has used the basic switch design in a large number of vehicles and the risk of fire related to the switch is much different in those certain populations that we have recalled.

We're expecting we'll be able to notify customers the first week of February that they'll be able to have the new part put in their vehicles.

We have a solution that fixes the problem, and we're confident that this is going to be the right remedy.

This will not impact the plant. It is a pretty simple procedure, they are just tying the battery cable away from the vehicle to prevent it from chafing.

We have identified specific populations of vehicles in which the speed-control deactivation switches have had increasing rates of failures and fires,

Simply because we have allegations of fire doesn't mean they are necessarily linked to the speed-control deactivation switch,

Recall numbers vary from year to year, and they don't necessarily rise consecutively year after year, and they aren't in the case of Ford. This was a hit to our recall volumes, but the number of actions was down.

We do not believe those other vehicles are affected.

We do not believe it's a safety issue.

We have not determined at this time that there is a defect with the switch, but for reasons we still do not understand the switch is failing ... and we are trying to understand why.

We anticipate having a significant number of parts available over the course of the next month to address the problem, ... Even though the risk is low, the consequences should it happen are significant. As a precaution, we are asking customers to bring their cars into the dealership to have them looked at.

We are acting very quickly on this issue so we are hoping it should not affect the brand.

We have been asked why we have not expanded the recall. The last thing we want to do is make an important safety decision on incorrect or incomplete information.

We are cautioning customers to get their switches disconnected now.

Our analysis of government data shows that Ford F-150 performs as well, or better than, other pick-ups.

The cable liner is pushing out and stopping the accelerator pedal from going back to its original position.

It was a design that at the time, we felt was appropriate for what we needed. The investigation may reveal that it was inappropriate, but so far we have not reached that conclusion.