Louis Gerstner Good Quotations

On a positive note, our services business continued to overtake the Y2K pause that pressured the first half of the year, ... Our PC business rebounded strongly, with particularly good demand for our server and ThinkPad products. In addition, our business in Asia continued to grow strongly.

On the positive side, our services revenue grew by nearly $1 billion and this business made a major contribution to the company's earnings. Our software revenues showed good growth and the software gross margin improved for the fifth consecutive quarter,

Looking forward, we continue to believe that 2000 will be a good year for IBM,

Looking forward, we believe we will continue to feel the effects of the Y2K slowdown in the fourth quarter and into early next year, ... Next year has the potential to be a very good year for IBM, once we get past any lingering Y2K effects.

These results show the ongoing strength of our broad business portfolio, ... We saw very good customer response to our new System/390 servers and continuing strength in services and hard disk drives.