Peter Drucker Cost Quotations

Balance Sheets are meaningless. Our accounting systems are still based on the assumption that 80% of costs are manual labor.

Marketing and innovation make money. Everything else is a cost.

The computer actually may have aggravated management's degenerative tendency to focus inward on costs.

Marketing and innovation produce results; all the rest are costs.

Inside an organization there are only cost centers. The only profit center is a customer whose check has not bounced.