Director Mueller and other FBI officials have recognized...

Director Mueller and other FBI officials have recognized many of the issues and have already dedicated resources to initiate a variety of near-term improvements in the human resources area. The FBI has accomplished much in this area and its efforts are bearing fruit, ... During the course of this review, we had extraordinary cooperation from, and access to, FBI personnel-from senior executives and managers to unit chiefs and line employees. We believe that this type of access, and the openness of those interviewed, contributed significantly to our ability to understand the issues and develop meaningful and helpful recommendations.