John is an iron fist in a velvet glove, ... He's every bit...

John is an iron fist in a velvet glove, ... He's every bit as determined and tenacious as he is uplifting and gracious. He's a skilled manager of people, he's well-respected by my staff and Cabinet, and he knows how to cut to the quick of solving a problem. He's the kind of professional - and friend - I trust to offer smart counsel and honest input in every situation.