Bob Bertini
Bob Bertini
larger quality quantity sandwiches secure size tomatoes
We use larger size tomatoes in sandwiches and haven't been able to secure them with the quality and quantity that we would like.
audience door gives opens opportunity reach younger
This opens up the door for us as it gives us an opportunity to reach a younger Internet-savvy audience in an unconventional way.
break forward hot led line pleased stepped
We are so pleased that the hot line worked, and that these two individuals stepped forward as they did and led to a break in the case.
behind fruit meeting moved push sales strong summer
We put a strong push behind it. But as we got through the summer and moved to fall, the fruit was not meeting our sales expectation.
credit customers grow left opportunity past stores
We've had customers in the past who have left our stores when credit is not available. So we see this as an opportunity to grow our business.
quality quantity tomatoes
We just can't get the quantity and quality of the tomatoes we want.
happy jack moving performance
No one, Jack or the board, has been happy with the performance of the company. We're moving forward.
fit increase relationship size steps taken
For us, one size doesn't fit all. We said we need to increase our relationship with the (18- to 28-year-old) group. We've taken steps to do that.
caused creating customers option prefer problem sandwiches
It hasn't caused a problem because our customers are used to getting the toppings they prefer on sandwiches. All of our sandwiches come with the option of creating your own build.
best customers hard possible work
Our customers are very important to us. We work very hard every day to give the best possible service.
challenges consumers economic face fuel given high lingering move
The move is the right one for us, given the economic challenges many consumers face with lingering high fuel costs.
sales west
There is still some sales impact, particularly on the West Coast.