Brad D. Smith
Brad D. Smith
Brad D. Smith, an American, is the President, Chief Executive Officer and a corporate director of Intuit, Inc....
NationalityAmerican
ProfessionBusinessman
CountryUnited States of America
across benefits customers delivering desktop million online services simply using variety
We've been delivering cloud-based services for over a decade, with more than 30 million Intuit customers using offerings across a variety of desktop and mobile devices. The benefits are clear: online experiences are simply better for customer.
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I was in martial arts starting at the age of 14, and I got my black belt by the time I was 18. Soon after, I was teaching an entire school, with about 150 students. It was unbelievably intense because of the self-awareness part of becoming a black belt.
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Customer-driven innovation was at the core of Intuit's first product, 'Quicken,' and it continues to guide us as we look to solve new problems in areas like mobile payments. Products like Intuit 'GoPayment' and the IntuitPayment Network are helping small businesses get paid faster, keeping cash flow strong and their business healthy.
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About 10 million people start a business each year, and about one out of two will make it. The average entrepreneur is often on his or her third startup.
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I'd say the best way to train someone is to remember that you have two ears and one mouth, and use them in that ratio. That's hard to do, and ultimately what we've learned is how many false positives you get from listening to what someone says they're going to do instead of observing what they actually do.
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At Intuit, we've introduced concepts like unstructured time to enable individuals and small teams to be entrepreneurial and identify new processes or product ideas.
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The PC is becoming a truck. Everybody is using a tablet and a phone.
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The computer has moved to the palm of our hands now.
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Millennials' tech and global savvy will make them instrumental in shaping our mobile future worldwide.
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I didn't know I'd ever be able to love my second child like I love my first; she came out, and I was amazed I could love them both equally.
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Usually when there are a lot of layoffs, like in 2008 and 2009, business creation tends to spike. But that didn't happen right away, partly because people trying to start a business couldn't get credit.
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The number one thing small business needs is to get more customers. Spend more time serving existing customers and getting new ones. The challenge for small business is knowing where customers are and reaching them effectively.