Carrie Johnson Quotations

The fact that no one has really challenged eBay is a reflection of its market strength but also the fact that it scores well on customer satisfaction.

Gap's new sites leapfrog every other retail site out there today. They're providing a customer experience that other retailers will quickly try to figure out how to copy.

Gap's new sites leapfrog every other retail site out there today, ... They're providing a customer experience that other retailers will quickly try to figure out how to copy.

Shoppers would prefer not to pay taxes and it might affect some purchases. The number one reason people shop online is convenience and the ability to comparison shop easily. An added 5 percent sales tax on the bottom line doesn't dramatically alter the convenience aspect of buying online.

Shoppers would prefer not to pay taxes and it might affect some purchases, ... The number one reason people shop online is convenience and the ability to comparison shop easily. An added 5 percent sales tax on the bottom line doesn't dramatically alter the convenience aspect of buying online.

If kept out of direct sunlight and other strong sources of light, and kept out of extreme humidity and temperature conditions, the arrangement can last for generations to come.

Amazon and eBay have long been the top e-commerce sites in the minds of many consumers.

I didn't expect such a strong Q3, with the fickle economy, the war in Iraq, and zigzagging consumer confidence. Our estimate for the entire year was $96 billion.

Consumers continue to expand their online buying into new product categories as they become more comfortable shopping online, ... This mainstreaming of the Web into consumers' lives not only fuels online sales, but also creates new opportunities for retailers to successfully grow their online businesses.

Online sales are unlikely to benefit from problems with gas prices,