Greg Cook Quotations

We did foresee a growth trend in relation to mail-in business, although the amount of business for February has exceeded our own expectations.

We're setting the bar high, but we think we need to do that.

Cathy is dedicated to Nevada City. She's a very special person.

Frankly some of the branches did not execute at the branch level. That is disappointing but we are working very hard to get that message out today.

We would be open to further dialogue, of course.

With dogs, allergies show up in their skin first. There still can be a respiratory component, as there is with people, but dogs' allergies usually begin with itching. Even food allergies show up this way.

The good news is we are planning on opening a mail processing center in June dedicated solely to mail processing, so we're looking forward to that.

We did anticipate growth, but even the growth that we've experienced has exceed our own expectations.

Roughly two weeks ago, we had more than 4,000 online transactions.

No. We feel like we're in really good shape in the months ahead. February is our biggest month as far as registration is concerned.

This is prime allergy season for dogs. Seasonal allergies are starting, but it's also flea allergy time. This is perfect flea season because we had a mild winter and the fleas didn't die off.

Dogs, by nature, scratch themselves a lot. So people may not know their pet has an allergy, and may just think their dog is scratching. Dogs can do an enormous amount of damage in a short time.

It's great to be involved in a community goodwill project such as this. It's truly remarkable that this amazing house was completed in just five days, but it's not all that surprising seeing as how every organization involved worked so cooperatively.

It's grown quite a bit in the last several months and certainly this year, we've even exceeded our own expectations and that's the challenge that we're facing now and working to address.

Collectively, Fort Wayne branches have had some of the longest transaction times in Indiana.