Howard Beales Quotations

We found that American Indians and Alaska Natives, African Americans and Hispanics are more likely to be victims of fraud than non-Hispanic whites.

NCC was calling people they shouldn't have been calling, and claiming things they shouldn't have been claiming.

Marketers must have rigorous scientific substantiation for the claims they make. In this case, the claims were inflated, but the science just wasn't there.

The results of our survey indicate that fraud in the U.S. is a serious problem.

This is sham therapy. It has absolutely no effect on cancer cells. And tragically, some consumers lost a lot more than $15,000. They lost time.

The most common complaint is the misuse of a person's identity to get a new credit card.

Consumers are learning to look for signs of trouble. Education, outreach and media reports are helping consumers wise up.

It's clear that what is going on here is outright fraud.

In a case of deceptive marketing gone wild, consumers were enrolled in a program of monthly deliveries without their knowledge. That's out of bounds. If you sign consumers up for an ongoing plan without their permission, we'll do our best to unwind the transaction.