We want to make sure there are no bugs in it and, when we do go live with it, it will be ready to go. It's an enormously complex task to get all this information entered into this thing.
Medicare people are working very hard to smooth out the bumps in the road and I think we are making progress on that, and I think we are getting to the point where it works very smoothly. For the vast majority of people that signed up, things are working very well.
Obviously, the computer is not for everybody, and we're not relying on it exclusively. But ultimately, this stuff will work, and it will benefit a lot of people.
We are working rapidly ... to remedy the situation.
We think things are improving. I think we're making progress in ironing things out.
The government will work closely with the plans to make sure the states are compensated.
We just hope it's as fraud-free as possible. But there are people out there willing to take advantage of old people.
We welcome the state's help in rolling out the program.
They (health advocates) raise valid concerns and help us anticipate problems. We're very concerned about (these groups) and are making sure they transition without any problems.
Clearly, the computers are still trying to catch up with that surge of new enrollees.
The health plans are required to have adequate pharmacy networks. If pharmacies drop out, the plans will have to find somebody else to replace them.