We're not pleased by that at all. That is one of the main areas we need to improve. This is totally unacceptable.
It's not unexpected. We typically see this kind of competitive response.
It's far more valuable to customers who choose to watch, and customers who choose not to watch can turn their unit off.
We don't see any financial benefit to our business whatsoever.
A lot of people in this market book at the last minute.
We don't feel that third-party representation is in the best interests of crew members.
We don't think pilot scheduling rules are sacred cows. They should be open to examination.
It keeps the weight down on the aircraft, and it saves us a lot of money.
Boston is a classic case of a market that has a lot of service but it's overpriced. Every time we begin service from Boston to a new city, we come in and we liberate the route with low fares.
We're starting up to six flights daily from Dulles to Boston on January 17.
