Jeremy Stoppelman Quotations

You have to be very nimble and very open minded. Your success is going to be very dependent on how your adapt.

Theres simply anger over the accountability that Yelp brings and also this feeling of powerlessness because so much power is now being put in the hands of the consumer. But the important thing that gets lost with some of these business owners who are very upset with us is its the whole picture that counts.

When Yelp first took off, our rankings on Google would fluctuate wildly.

A lot of what Groupon is generating is demand for something people didn't know they wanted.

About every year or two, there is a moment of truth where there's some new development in the marketplace, some new technology, some sort of existential crisis. You just have to be vigilant about looking out for those moments.

Consumers are empowered by Yelp and tools like it: before, when they had a bad experience, they didn't have much recourse. They could fume, but often nothing else other than tell their friends.

Choose something you are passionate about - or a pain point that has affected you and that you feel really needs to be changed.

Maintaining the trust of the consumer is critical to our business. We live and breathe only one thing, which is wanting to connect consumers with great local businesses, and I don't feel we can do that if we don't have effective ways to prevent gaming of the system.

The biggest thing is to create a product that consumers find useful. As more and more people like something, it becomes harder and harder to have a conspiracy theory about it.

There are so many businesses that are succeeding on Yelp that don't pay us a dollar, and we're really excited about that.