John Stumpf Quotations

When I wake up in the morning, the first thing I look at is the checking account report from the day before. I love checking accounts. I dream about them.

When you collect bad loans... you sure learn a lot about making good ones. You also learn a lot about the power of persuasion, persistence and desperation.

People leave their manager; they don't leave companies.

Star performers are my favorite to manage and lead. Star performers are critical to any organization, and the key is how can you capture their heart-share and their mind-share when they're on this fast track.

I think great bosses hire great people. 'A' people hire 'A' people, but 'B' people hire 'C' people; they're worried they might be shown up... they're concerned that that person might make them look bad.

Demonstrating the benefit of our diversified business model, most of our consumer business showed strong growth this quarter and helped to offset the decline at Home Mortgage.

This outstanding group of environmental experts, representing diverse perspectives and expertise, will help Wells Fargo bring a thoughtful and balanced approach to integrating environmental considerations into our business practices. They'll also be our eyes and ears in industry, academia and non-governmental organizations to make sure we anticipate emerging environmental issues in our communities and globally.

After the quake, we served customers for a few days out of a team member's home and our express delivery wagons delivered relief supplies and transported patients to safety from St. Mary's Hospital. The earthquake and fire, though they happened 100 years ago, still carry important lessons for all Wells Fargo communities across North America about the value of being ready for disasters.

I learned how to lend money by cleaning up the messes of others who had made loans before me.

I'm from the school that great performers and great leaders create more great leaders. Give people other experiences, other responsibilities. Have them join organizations within the company and outside the company.

I never set out to be CEO. I always set out to be a good team member, a good colleague.

I couldn't care less about league tables. I'm more interested in kitchen tables and conference room tables.

The earthquake and fire, though they happened 100 years ago, still carry important lessons for all Wells Fargo communities across North America about the value of being ready for disasters.