Ken Sternad Quotations

When he retired, his plan was to begin traveling the world and playing at all the great old courses across the planet. That was his goal.

We would not have done anything that we thought was wrong.

Our employees increasingly are telling us -- via e-mail, telephone calls and letters -- that they want to understand our offer. They want to know what UPS put on the table. So we're going to tell them.

This is business that is permanently lost. This is business that has gone to competitors, that has gone elsewhere and through the signing of contracts and other deals that our customers and former customers have established with competitors.