Leah Busque
Leah Busque
Leah Busqueis an American entrepreneur who founded TaskRabbit, an online and mobile marketplace that allows users to outsource small jobs and tasks to others in their neighborhood...
NationalityAmerican
ProfessionBusinesswoman
Date of Birth15 November 1979
CountryUnited States of America
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Life is like the monkey bars: you have to let go to move forward. Once you make the decision to leap into entrepreneurship, be sure to loosen your grasp on old concepts so you can swing your way to new ones.
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Startups need to focus on building a foundation for their company culture early, and then they need to revisit it often. Every time a hire is made, a feature is launched, a Facebook status is updated, a press interview is given, a round of financing is raised, or a meeting is held, culture should be part of the decision-making process.
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Whatever the future of social reputation online, I'm excited to dig in and help forge the path forward. Not only will embracing and enabling the growth of these reputation elements benefit my business, the consumer in me can barely control her excitement.
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There are plenty of things I wish I'd known when I decided to quit my position at IBM and work on the idea that later became TaskRabbit. Maybe that's why one of the things I cherish most about being a founder and CEO is the opportunity to offer advice to new entrepreneurs.
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Traditional models of work only let us cross out the needs on the very bottom of the pyramid - basic sustenance. On the flipside, independent employment within the network of the new sharing economy addresses our needs for a sense of community and belonging, autonomy and respect, creativity and problem solving.
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The excitement of being a Task Rabbit is that you can create your own businesses and become an entrepreneur. We're creating jobs for people in this economy. Some of the Task Rabbits are cashing out at $5,000 per month.
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The TaskRabbit community provides thousands of individuals access to the kind of economy that puts them in charge of their own lives and income. TaskRabbit offers a new model of work, one that makes it possible for people to set their own schedules, establish their own rates, and use their talents and skills to earn a living on their own terms.
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People with highly transferable skills may be specialists in certain areas, but they're also incredible generalists - something businesses that want to grow need.
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Online transactions, once relegated to leaps of faith, have evolved into our status quo. We no longer ask ourselves whether or not it's wise to buy online. Instead, we ask whether or not it's wise to deal with a particular person, service provider, or business.
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One of the cool things we're seeing at TaskRabbit is local tech and gaming startups hiring TaskRabbits to test their products and deliver immediate user feedback. As the founder of a tech startup, I can tell you that this type of focus group testing is paramount - and usually really pricey and difficult to coordinate.
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It seems like those of us who run a business can't go five minutes without encountering the term "company culture." The phrase is always uttered with extreme adoration, yet the very concept seems as nebulous as it is elusive.
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I believe there's been a slippery slope of new companies that have formed in the name of on-demand services... that maybe aren't having as much of a focus as they should on the worker.
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I am definitely a keep-it-clean type of person when it comes to e-mail. My 'important' folder on the Gmail app is constantly clean. When a new e-mail comes in to my important folder, I immediately look at it and determine what action item comes with it. The action item may not get done until later, but at least I know it's coming.
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From my background in travel at HotWire and Expedia, the metrics that TaskRabbit is seeing are more than double at what I saw at both those companies.