Lloyd Coker
Lloyd Coker
early hit midnight peak saturday sunday
The peak outages hit between midnight Saturday and early Sunday morning.
access areas boat focus row
We had access to it yesterday, and now it's flooded, so we're going to get a boat and row our way in there. That's our focus right now, the areas we can get to.
north repair
We are working our way north with the repair of our high-voltage transmission system.
affect circuits individual issue
Then comes the issue of the distribution circuits, the circuits that affect customers. But once the substations are energized, we can do the same with the individual circuits.
call centers create handle suited technology
Technology at our call centers is much better suited to handle outage calls. We don't want to create more difficulties for people.
access continue horrible issue
Access has been horrible and we continue to have that issue before us.
continue progress
We continue to make progress working on the system.
calls care hazard regard speed taken
We have taken care of all the hazard calls in regard to wires down. Those have all been assessed. We know where they are. This will speed distribution repairs going forward.