Lou Rossi
Lou Rossi
pay people realize services
I think people have to realize if they want services they're going to have to pay for them.
billion current less
At US$5 billion in current sales, WPC is less than 20% of the way there.
later run sooner
Sooner or later you run out of tweaks.
innovation voice
More than 50% of innovation comes from the voice of the customer.