Michael Ryschkewitsch Quotations

There was not enough training by all of the people involved so that everybody had the same knowledge.

It's the same motto that we've all had for years and years and years. Test, test, test, and test ... this business is very hard and you can never be too careful. That's not to say that anybody in the process was not careful. There were people that were trying very hard ... and sometimes things don't go the way you want them to.

Then the people that had been intended to be in charge under the normal operation ... took over ... and from that point on everything was okay.

Clearly there was an error made, and there were some shortfalls in processes that you would hope would catch it. The safety nets were not there.