Card issuers are getting a lot more sophisticated at targeting the good guys.
Captaris widened its lead in 2004 in large part because of its strategy to add workflow and document management products to its RightFax fax server. Captaris is embarking on a future where it sells complete solutions to business entities that solve all their paper problems.
Are we going to dream up all the problems that might happen and regulate in advance of that or are we going to see if the problem does arise? You can quickly do something that addresses a problem that's real.
You would expect it to be down and for there to be some kind of reaction, but this is a fairly muted one. It's a reflection on the quality of management, the team that is in place at the moment, that the share price is not giving way.
The cost is going up. The revenue is going down. So you have to do something.