Ron Kaufman
Ron Kaufman
Ron Kaufmanis a book author, columnist, management consultant, keynote speaker, and founder of the customer service training company, UP! Your Service...
Ron Kaufman quotes about
people term third
You can't be the third term of Bush. People want change. They want a different direction.
service-culture shelter excuse
The shelter of excuses has a leaky roof.
service-culture way doing-your-best
There's no such thing as the very best. If you're doing your best, it's only because you haven't yet found a way to do better.
service-culture long waiting
If you wait until you have to change, you may have waited too long.
service-culture culture
You can't stop change. Don't let it stop you.
service-culture challenges doe
Challenge your own status quo - before someone else does.
service-culture imagination today
Let your imagination soar. What you can do for customers is more than you see today.
strong today tomorrow
Let today's strong performance be your starting point for tomorrow.
giving people tools
Giving great service requires the right people and the right service tools.
exception-to-the-rule service-culture way
Be the exception to the rule. It's the surest way to become exceptional.
yesterday today tomorrow
What's possible today isn't bound by what was possible yesterday, and is never a measure of what's possible tomorrow.
mean giving promise
Your promise means more than the words you use to give it.