Sean Donohue Quotations

If we had to go more south, on more traditional routes, we would not be able to carry all the passengers we carry, and we wouldn't carry all the cargo.

If we did this with one class, we could have 78 seats on the airplane. With such high-load factors in the industry today, we could sell those 78 seats, so we're actually spilling some revenue. But we're reinvesting in the business customer.

From a customer's perspective, you obviously gain a tremendous benefit. You can get off the airplane faster, and you can get on the airplane faster.

We're very focused on putting these in business markets.

Ted remains a thriving part of United and we look forward to another great year.

Southwest will match our fares. The fares are already very competitive in this market. Game's on. We're looking forward to it.

It's another opportunity for us to turn the airplane faster. Ultimately, what we get is more productivity out of the airplane. Anything we can do to get more out of that multimillion-dollar asset . . . is a good thing to us.

In order to meet the need and seize the opportunity, United has accomplished substantial cost-reductions, nearly $5 billion annually by 2005, that allow us to offer an operation that is competitive with other low-fare carriers.