Stuart Klaskin Quotations

Quietly, Continental has become this incredibly organized, well-run globe-spanning carrier that's got a real brand.

It is an economic analysis, but the problem is that there's also an ego factor at many airlines. That's when a CEO says something like we need to have a presence in the Denver-to-London market even if it loses money because everyone else has it. I can't tell you how many times I've seen that. It's one of the biggest mistakes an airline can make.

Boarding is one of the things that drives passengers crazy. I think consumers intuitively will see the benefit to this, because people don't like climbing over other people.

It certainly is damaging to the industry as a whole. What it means is that there's this floating customer base. Every airline has to work harder to attract and retain customers.

The possibility of a strike exists. There is no question about it. The possibility is distant, but it exists.

It's almost kind of the worst scenario for the union. I would think that sometime in the next couple of weeks you might see some striking mechanics crossing the picket line to go back to work.

They have to rattle the sabers really loudly.