I sincerely believe we can restructure and do a better job. I don't want to close offices just to be closing offices. The only reason we would be closing offices is to provide better service.
When the contractor released bad data when they found out they had done, so they called and told the 8 recipients/requesters that they had that data. All of them agreed they didn't want the data.
The agency sincerely regrets that this occurred. And we are working aggressively to protect this data and see that it doesn't happen again.
This convenient new tool gives customers up-to-the-minute access to their accounts, helping producers better manage the daily operations of their farm or ranch.
We don't anticipate anything ever coming from this. But it would help if they are aware of it and can keep an eye on their credit report - which we all should do anyway. We just wanted to take the responsibility to tell them that we've erred and we're sorry and we'll do better.
We're just confident this information has not been released to anyone further then the eight people that requested it to us and they have not copied it or used it.
It was definitely an accident. It wasn't intentional. We would never do that in FSA to our customers.
