Brad D. Smith Business Quotations

About 10 million people start a business each year, and about one out of two will make it. The average entrepreneur is often on his or her third startup.

Usually when there are a lot of layoffs, like in 2008 and 2009, business creation tends to spike. But that didn't happen right away, partly because people trying to start a business couldn't get credit.

The number one thing small business needs is to get more customers. Spend more time serving existing customers and getting new ones. The challenge for small business is knowing where customers are and reaching them effectively.

The average small-business owner uses 18 apps to run their business every day, and if those applications don't allow data to flow seamlessly and they don't integrate, it's going to become a point of friction. It's going to prevent the small business from being successful.

Many small businesses are running entire businesses from a mobile phone.

Customer-driven innovation was at the core of Intuit's first product, 'Quicken,' and it continues to guide us as we look to solve new problems in areas like mobile payments. Products like Intuit 'GoPayment' and the IntuitPayment Network are helping small businesses get paid faster, keeping cash flow strong and their business healthy.