Brian Silverman Center Quotations

On-demand, virtual call centers are the way the market is headed, and we are constantly working to help educate people about this model. ALVA is an excellent example of how our on-demand call center service offers flexibility offers customers a flexible, profitable alternative to the traditional call center model and the ability to pursue new business opportunities.

On-demand, virtual call centers are the way the market is headed.

We've grown significantly these past couple of years, but haven't seen anything as dramatic as last year. By the end of 2005, we were placing or receiving almost 60 million calls per month on behalf of our customers. This alone is a testament to the adoption of the on-demand call center solution, but when taken with all of the other milestones we've accomplished is exceptional proof that businesses around the world are aware of the benefits of this solution, and the model is in great demand.